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Vulnerability disclosure

Report vulnerabilities without turning it into a procurement thread.

Luota welcomes responsible reports for vulnerabilities that could affect account access, tenant isolation, ingest integrity, alert delivery, billing state, or sensitive operational evidence.

Contact

Send reports to security@luota.dev

Include the affected route or endpoint, workspace context if relevant, reproduction steps, impact, logs or screenshots that do not expose secrets, and whether customer data or alert delivery could be affected.

Scope

What is in scope

Authentication, authorization, tenant isolation, ingest tokens, alert-channel configuration, workspace export, billing entitlement transitions, webhook handling, and production public surfaces under luota.dev.

Safe harbor

Good-faith research is welcome

Do not access, modify, destroy, or exfiltrate data that is not yours. Avoid persistence, social engineering, denial of service, spam, secret harvesting, and tests that degrade production. Reports following those boundaries are treated as authorized security research.

Response

Expected handling window

Luota aims to acknowledge credible reports within two business days, triage severity within five business days, and provide status updates for material issues until remediation or a documented risk decision.

Out of scope

No noisy or non-actionable reports

Missing security headers without exploitability, generic scanner output, user enumeration without practical impact, self-XSS, clickjacking on non-sensitive pages, and reports requiring compromised accounts are usually out of scope.

Bounty

No paid bounty program yet

Luota does not currently run a bug bounty. Reports are still appreciated and will be credited by name or handle if the reporter wants public acknowledgement and the issue is safe to disclose.

Need a concrete migration or monitoring pattern? Start with the docs, then adapt the payload to the evidence your operator needs.

Open integration docs