Falkenstein, DE - EU
Hetzner Online GmbH
Application and database hosting. Stores customer monitor, run, incident, and timeline data.
Subprocessors
The named processors Luota relies on.
This list is the canonical source for subprocessor disclosure. It is updated when the list changes, and the signed DPA references this page.
Privacy policy
Ireland - EU, with US transfers under the EU-US Data Privacy Framework
Stripe Payments Europe, Ltd.
Payment processing, hosted checkout, and the customer billing portal. Luota stores resulting plan and subscription state.
Global edge; R2 bucket stored in EU
Cloudflare, Inc.
DNS for luota.dev and encrypted off-host backup storage in R2. Backups are age-encrypted before upload.
Australia, with SCCs
Fastmail Pty Ltd
Transactional email delivery for alerts, password resets, verification, and support mail.
United States, with SCCs and the EU-US Data Privacy Framework
Slack Technologies, LLC
Alert delivery when a workspace configures a Slack alert channel.
United States, with SCCs
Functional Software, Inc. (Sentry)
Runtime error and performance telemetry. PII is scrubbed server-side and payload bodies are not forwarded.
EU Cloud when NEXT_PUBLIC_POSTHOG_HOST is configured to https://eu.i.posthog.com
PostHog, Inc.
Privacy-constrained marketing analytics when enabled. Luota captures public page views with sanitized URLs; autocapture and session recording are disabled in code.
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